Returns & Exchanges
At Chaayos Bazaar, we strive to ensure every sip is perfect, but if you receive a damaged or incorrect food item, we offer a hassle-free return policy within 7 days of delivery. Due to the perishable nature of our products, we can only accept returns on items that are unopened and in their original packaging.
Initiate Request
Contact our support team via email or our helpline within 48 hours of receiving your order to report any quality issues or damages.
Provide Proof
Share clear photographs of the damaged product and the invoice to help our team validate your claim for a replacement or refund.
Verification Process
Our quality assurance team will review your request within 24-48 hours to confirm the eligibility of the return based on our food safety standards.
Resolution
Once approved, we will arrange a reverse pickup or initiate a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing